Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 5-7 business days tracking information to become available.
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
Usually the production and shipping take up to 7 business days. Once shipped, it will deliver the US orders.
Continental in 9-15 business days. International shipping times vary depending on the destination.
Please note that during the holidays our production time may vary.
All myspotifyplaque items are made-to-order. Processing time differs from product to product. Popular styles order by 11PM PST, we'll SHIP THE SAME DAY, most styles can be shipped out within 24 HOURS, while engraved or personalized orders may take 1-3 working days. During peak holiday and promotional periods order processing times may be longer.
How much is shipping?
Shipping To US
We are pleased to offer FREE Standard Shipping on all orders over $49 to the entire US For faster shipping service, you can select from our Standard Shipping or Expedited.
* Expedited cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Standard Shipping method.
* Above shipping times are estimates quoted by our courier companies, so myspotifyplaque cannot be liable or held responsible for any delay after dispatch. Delays do happen occasionally due to uncontrollable factors, e.g. weather change, war, natural disaster, strike, but please be assured that myspotifyplaque will do our best to minimize any inconvenience that may arise.
We gladly fulfill international orders! Our time of production will be the same and shipping costs vary depending on the destination of the order. Depending on your country of origin, a tax of customs in addition to your shipping cost.
NOTE: All prices on our site are USD. Once you complete your transaction, your card will be charged in your respective currency.
Tracking My Order
Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online on the Track My Order page with your Order ID and Email. If your package has not been delivered within the estimated time frame of your shipping method, or you have additional questions regarding shipping, we are here to help you out!
Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. If your shipping address is different from your billing address, please specify this during checkout.
Gift Card & Package
Physical gift card is shipped along with jewelry and follows the same processing time and delivery time mentioned above.